Effective Date: 11th June, 2025
Company Name: Panaroma Partners
Location: Southampton, United Kingdom
Contact: hrdepartment@panaromapartners.com

At Panaroma Partners, we are committed to providing high-quality, value-driven services. However, we understand that circumstances may arise where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds may be granted.

General Policy

Refunds are considered on a case-by-case basis, depending on the nature of the service purchased and the stage of service delivery. We strive to be fair and transparent while protecting the integrity of our business operations.

Eligibility for Refunds

You may be eligible for a partial or full refund under the following conditions:

• A payment was made in error (e.g., duplicate transactions)

• You cancel a paid service before any consultation, documentation work, or service initiation begins

• A technical issue or internal error prevents service delivery

• We are unable to provide the service as promised due to our own limitations

Note: Refunds are not guaranteed once service delivery has begun or materials have been shared.

Non-Refundable Services

The following services are non-refundable once initiated or delivered:

• CV writing and LinkedIn profile optimization (if draft has been delivered)

• Career consultations or interview coaching sessions (if session has taken place or was missed by the client)

• Visa advisory or document assistance (if initial documentation guidance or filing has begun)

• AI upskilling or workshops once participant access has been granted

• No-shows or last-minute cancellations (less than 24 hours’ notice) for scheduled sessions

Refund Process

To request a refund, please email hrdepartment@panaromapartners.com with the following details:

• Full name and contact information

• Service purchased and payment details

• Reason for refund request

• Any supporting evidence (if applicable)

Our team will review your request within 5–7 business days and notify you of the outcome.

Approved refunds will be processed via the original payment method within 7–10 business days of approval.

Disputes & Chargebacks

We encourage you to contact us first to resolve any concerns. Unjustified chargebacks or disputes filed with your bank or payment provider without notifying us may result in denial of service and legal follow-up.

Modifications to This Policy

Panaroma Partners reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with the effective date.

Need Help?

For questions related to refunds or billing, please contact:

Email: hrdepartment@panaromapartners.com
Office: Southampton, United Kingdom